If you have a concern or spot a problem, please tell us so we can look into it and take action.
Report Fly Tipping
All fly tipping should be reported to South Gloucestershire Council so they can take action to remove it.
Please visit the Report it page and then select 'Fly tipping'.
Graffiti is not something the Town Council is willing to accept in our Town. BSTC is unfortunately not able to action removing graffiti from Street Furniture, Walls etc. that do not belong to the town council, however we will be responsible for reporting it to the correct agencies e.g. South Glos Council, Western Power, Royal Mail, BT. Once the graffiti is reported we will endeavour to follow up the reports until graffiti is removed.
Bradley Stoke Town Council has purchased a graffiti removal machine which Town Council operatives have been trained to use to remove graffiti from private properties, subject to the property owner signing a Damage to Property Disclaimer form. There is no charge for this service. Please contact the Town Council office for more information.
Bradley Stoke Town Council
Responsible for some bus shelters & some litter bins.
Phone: 01454 205020
Email: Council Administration
South Gloucestershire Council
Phone Streetcare: 01454 868000
Note from South Gloucestershire Streetcare Department
Our graffiti team price up each job individually so they can check that the graffiti removal is likely to be successful, assess if any damage may occur to the surface during graffiti removal and ensure they have access for their equipment. As a guide, for an averaged size tag on a residential property (e.g a rear garden wall) the charge would be £30.
Western Power Distribution
Responsible for electricity sub stations and junction boxes, will remove graffiti on their equipment on request from members of the public.
Phone: 08456012989 weekdays 8am-6pm
Responsible for telephone boxes and green junction boxes, will remove graffiti on their equipment on request from members of the public
Telephone boxes (BT):
Phone: 0800 661610
Green cabinets (Openreach):
Phone: 0800 023 2023 Option 1: Damaged green cabinets and/or open doors on them
Responsible for Post Boxes, will remove graffiti on their equipment on request from members of the public
Phone Customer service: 08457740740
Virgin Media Street Cabinets
Responsible for roadside street cabinets, will remove graffiti on their equipment on request from members of the public
Virgin Media Graffiti Removal: 0330 333 0444
Report Overgrown Footpaths and Walkways
Report Hate Crime
What is a HATE CRIME?
When someone commits a hate crime, they are motivated by prejudice against their victim's:
- Ethnicity or Race
- Disability including Mental Health
- Sexual Orientation
- Gender Identity
- Religion or Beliefs
- Marital or Pregnancy Status
HATE CRIME can be:
- Physical assaults
- Arson or attempted arson
- Name calling
- Damage to property
- Malicious phone calls
You can report what is happening to you to any or all of the below:
Reporting to the Police:
- In an emergency ring 999
- Non emergency and enquiries ring 101
Reporting to SARI (Stand Against Racism & Inequality) Who will:
- Listen to you and find out what happened.
- Not do anything unless you want to.
- Keep your information private
- Offer practical advice to help you feel safe in your home
- Take actions that you agree with
- Ring free 24hr advice line 0800 171 2272
- Or email email@example.com
Reporting to South Glos Council Anti-Social Behaviour Team
- Ring 01454 868582
Report to your Housing Association/Society if you currently live in one
Educational Action Challenging Homophobia (EACH)
Offer support & advice to people who have experienced homophobic hate crime/incidents.
- Ring 0808 1000 143 (Free phone Mon-Fri 9am to 4.30pm)
- Website www.eachaction.org.uk
Muslim Youth Helpline
Provides faith & culturally sensitive services to Muslim youth in the UK.
Advice & support for anyone with mental health problems.
- Ring 0300 123 3393
- Website www.mind.org.uk
- Text 86463
The Gender Trust
Support for those affected by gender identity issues.
The Lesbian and Gay Foundation
Offers advice, support & information
The voice of learning disability
Stand Against Racism & Inequality (SARI)
Offers support services for victims of all hate crimes and hate incidents
Provides free practical and listening support to victims of crime.
- Ring 0300 3030554 (Mon – Fri 8am to 8pm, Sat 9am to 5pm)
- Ring 0808 1689111 (24hr)
- Email firstname.lastname@example.org
- Website www.victimsupport.org.uk
Produced by Patchway, Filton & the Stokes Communities Against Hate Crime. Please contact Vicky Davies for leaflets or changes. Last updated January 2018.