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Report It

If you have a concern or spot a problem, please tell us so we can look into it and take action.

Report Fly Tipping

'Keep Bradley Stoke Tidy' campaign poster

All fly tipping should be reported to South Gloucestershire Council so they can take action to remove it.

Please visit the Report it page and then select 'Fly tipping'.

Report Graffiti

Graffiti is not something the Town Council is willing to accept in our Town. BSTC is unfortunately not able to action removing graffiti from Street Furniture, Walls etc. that do not belong to the town council, however we will be responsible for reporting it to the correct agencies e.g. South Glos Council, Western Power, Royal Mail, BT. Once the graffiti is reported we will endeavour to follow up the reports until graffiti is removed.

Bradley Stoke Town Council has purchased a graffiti removal machine which Town Council operatives have been trained to use to remove graffiti from private properties, subject to the property owner signing a Damage to Property Disclaimer form. There is no charge for this service. Please contact the Town Council office for more information.

Bradley Stoke Town Council

Responsible for some bus shelters & some litter bins.

Phone: 01454 205020
Email: Council Administration

South Gloucestershire Council

Phone Streetcare: 01454 868000
Email: streetcare@southglos.gov.uk

Note from South Gloucestershire Streetcare Department

Our graffiti team price up each job individually so they can check that the graffiti removal is likely to be successful, assess if any damage may occur to the surface during graffiti removal and ensure they have access for their equipment. As a guide, for an averaged size tag on a residential property (e.g a rear garden wall) the charge would be £30.

Western Power Distribution

Responsible for electricity sub stations and junction boxes, will remove graffiti on their equipment on request from members of the public.

Phone: 08456012989 weekdays 8am-6pm
Email: info@westernpower.co.uk

BT/Openreach

Responsible for telephone boxes and green junction boxes, will remove graffiti on their equipment on request from members of the public

Telephone boxes (BT):
Phone: 0800 661610
Email: customer.serv.payphones@bt.com

Green cabinets (Openreach):
Phone: 0800 023 2023 Option 1: Damaged green cabinets and/or open doors on them

Royal Mail

Responsible for Post Boxes, will remove graffiti on their equipment on request from members of the public

Phone Customer service: 08457740740
Email: contactus@royalmail.com

Virgin Media Street Cabinets

Responsible for roadside street cabinets, will remove graffiti on their equipment on request from members of the public

Virgin Media Graffiti Removal: 0330 333 0444

Website: www.virginmedia.com/help/reportingdamage

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Report Overgrown Footpaths and Walkways

Photo of a footpath in Bradley Stoke

Overgrown footpaths and walkways can be reported to South Gloucestershire Council so they can take remedial action.

Please visit the Report it page and then select 'Roads, Highways and Pavements' or 'High or Overgrown Hedge'.

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Report Hate Crime

What is a HATE CRIME?

When someone commits a hate crime, they are motivated by prejudice against their victim's:

  • Ethnicity or Race
  • Disability including Mental Health
  • Sexual Orientation
  • Gender Identity
  • Religion or Beliefs
  • Age
  • Gender
  • Marital or Pregnancy Status

HATE CRIME can be:

  • Graffiti
  • Threats
  • Physical assaults
  • Harassment
  • Arson or attempted arson
  • Name calling
  • Damage to property
  • Bullying
  • Malicious phone calls
  • Other



You can report what is happening to you to any or all of the below:

Reporting to the Police:

Reporting to SARI (Stand Against Racism & Inequality) Who will:

  • Listen to you and find out what happened.
  • Not do anything unless you want to.
  • Keep your information private
  • Offer practical advice to help you feel safe in your home
  • Take actions that you agree with
  • Ring free 24hr advice line 0800 171 2272
  • Or email sari@sariweb.org.uk

Reporting to South Glos Council Anti-Social Behaviour Team

Report to your Housing Association/Society if you currently live in one




Support Agencies

Educational Action Challenging Homophobia (EACH)

Offer support & advice to people who have experienced homophobic hate crime/incidents.

Muslim Youth Helpline

Provides faith & culturally sensitive services to Muslim youth in the UK.

MIND

Advice & support for anyone with mental health problems.

The Gender Trust

Support for those affected by gender identity issues.

The Lesbian and Gay Foundation

Offers advice, support & information

Mencap

The voice of learning disability

Stand Against Racism & Inequality (SARI)

Offers support services for victims of all hate crimes and hate incidents

Victim Support

Provides free practical and listening support to victims of crime.




Produced by Patchway, Filton & the Stokes Communities Against Hate Crime. Please contact Vicky Davies for leaflets or changes. Last updated January 2018.

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