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Accessibility Statement

This accessibility statement applies to the website

This website is run by Bradley Stoke Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older images lack text alternatives
  • some older PDF and Word documents are not fully accessible to screen reader software
  • interactive virtual tours lack text alternatives and cannot be navigated using a keyboard

Feedback and contact information

If you need information on this website in a different format:

  • email Council Administration
  • call 01454 205020
  • write to Bradley Stoke Town Council, Council Office, The Jubilee Centre, Savages Wood Road, Bradley Stoke, South Glos, BS32 8HL

We'll consider your request and get back to you.

If you cannot view the map on our contact page, call or email us for directions.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us using any of the means listed above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Bradley Stoke Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Some older images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content we'll make sure our use of images meets accessibility standards.

Some older PDF and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). Any new PDFs or Word documents we publish will meet accessibility standards.

Our interactive virtual tours use a panorama player that does not have a text alternative and cannot be navigated using a keyboard. This fails WCAG 2.1 success criterion 1.1.1 (non-text content) and 2.1 (keyboard accessible). We believe that fixing these issues now would be a disproportionate burden within the meaning of the accessibility regulations.

What we are doing to improve accessibility

We have a rolling programme of updating the content and design of this website in accordance with the guidelines set out by the WCAG and will continue to assess and improve our accessibility based on these guidelines, user testing and user feedback.

Preparation of this accessibility statement

This statement was prepared on 15th April 2020.

This website was last tested on 15th April 2020. The test was carried out by Two Thirds Web Services using the WAVE Browser Extension coupled with manual evaluation.

Reviewed by Bradley Stoke Town Council on 14th July 2021