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Rogue Traders in South Glos

South Gloucestershire Trading Standards - 18th March 2014

South Gloucestershire Trading Standards would like to reiterate the warning given recently to residents to be extra vigilant when dealing with unexpected callers at the front door.

As Spring approaches, the weather improves and the nights draw out many rogue traders take advantage of this and start targeting residents.

Trading Standards have been made aware of rogue traders recently offering a variety of services which include driveway resurfacing/sealing/cleaning and garden services, such as tree and hedge maintenance. Damage from the winter storms, such as fallen fence panels or trees, may give rogue traders a plausible excuse to knock on your door.

Incidents such as these are also linked to distraction burglaries and residents are encouraged to report them to Trading Standards.

There are a number of steps residents can take to try and avoid becoming the victim of a rogue trader.

  • Be wary of traders who cold call and the deals they offer you it is unusual for genuine tradesmen to need to cold call to drum up work!
  • Do not allow any unknown and unexpected visitor into your home.
  • If they claim work needs doing, get a second or even third opinion from other professional tradesman.
  • If you agree to work you are afforded cancellation rights by law, and these should be given to you in writing. It is a criminal offence not to provide these in certain circumstances.
  • If you are unhappy or feel intimidated by the visitor shut the door and call the police.

If you think you or someone you know has fallen victim to a rogue trader, please contact Trading Standards immediately, through the Citizens Advice consumer helpline on 08454 04 05 06.

For advice on this or any other consumer issue, contact the Citizens Advice consumer service on the number above or visit their website www.adviceguide.org.uk.