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Bogus Trading Standards officers demanding money

South Gloucestershire Council Trading Standards - 10th January 2014

South Gloucestershire Council would like to reiterate an earlier warning to residents to be wary of cold callers, whether they visit or telephone.

In December Trading Standards officers received reports of a resident receiving telephone calls demanding money from someone claiming to be a trading standards officer.

The police have now dealt with a similar report in Patchway, where an elderly couple were approached by men claiming to be Trading Standards officers investigating rogue traders and were demanding money. The couple reported handing over a substantial amount of cash. Two men remain in police custody, whilst a third has been released on police bail pending further enquiries.

South Gloucestershire Council Trading Standards would like to reiterate to residents that Trading Standards officers will never request money from them. Even if a resident makes a complaint to Trading Standards which is investigated and pursued through the courts, there is no reason to request money from the victim.

If residents receive a call similar to that above, Trading Standards urges them to report it to South Gloucestershire Council or the Police immediately.

If there is a need to visit a resident or business, Trading Standards officers wear identity cards and will be happy to wait whilst their identities are confirmed with the Council. South Gloucestershire Councilís contact centre telephone number is 01454 868001. This contact telephone number can also be used to confirm the identity of any officer telephoning a resident or business.