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It's no accident they are calling

South Gloucestershire Trading Standards - 19th November 2014

South Gloucestershire Council Trading Standards is asking residents to treat all unexpected telephone calls with suspicion.

Officers have recently received reports of residents receiving telephone calls from people purporting to be from local Councils asking whether they had recently had an accident and if not, had anyone else in the household. When they were told no and questioned further, the caller hung up.

Trading Standards officers are concerned that scammers are using the names of recognised organisations and companies to dupe people into trusting them. Their aim is undoubtedly to obtain money or personal details from the people they call, which they can then use for illegal purposes.

If you think you may have received a call from a scammer pretending to be a council, charity or well-known company asking for personal details or payment (including cash, debit or credit card or vouchers), please report it to Action Fraud on 0300 123 2040.

For further advice on this, or any other consumer matter, you can contact the Citizens Advice consumer helpline on 03454 04 05 06 (Mon–Fri, 9am–5pm).