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Keep your money in your pocket

South Gloucestershire Council Trading Standards - 30th June 2014

Trading Standards are reminding residents to be wary of unexpected callers at their doors and the offers they make.

Officers have received reports of residents being cold called by traders offering to undertake a variety of services, including gardening and roof repairs. The bogus callers are asking for money upfront to buy materials, but then do not return.

Incidents such as these are also linked to distraction burglaries and residents are encouraged to report them to Trading Standards.

Trading Standards would like to encourage residents to follow the following advice to avoid becoming a victim of a rogue trader:

  • Be wary of traders who cold call and the deals they offer you it is unusual for genuine tradesmen to need to cold call to drum up work!
  • Do not allow any unknown and unexpected visitor into your home.
  • If you agree to work you are afforded cancellation rights by law, and these should be given to you in writing. It is a criminal offence not to provide these in certain circumstances.
  • Do not hand over any money upfront or give the caller any reason to suspect that you might keep money in your home
  • If you are unhappy or feel intimidated by the visitor shut the door and call the police.

If you think you or someone you know has fallen victim to a rogue trader, please contact Trading Standards immediately, through the Citizens Advice consumer helpline on 03454 04 05 06.

For advice on this or any other consumer issue, contact the Citizens Advice consumer service on the number above or visit their website www.adviceguide.org.uk.