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Businesses, Keep Cold Callers Out In The Cold

South Gloucestershire Council Trading Standards - 2nd December 2013

South Gloucestershire Council Trading Standards would like to remind businesses that if an offer of goods or services it is too good to be true, then it probably is.

Officers have recently received information that local businesses have been approached and offered counterfeit goods and software from unexpected visitors.

Many garages in the Yate area have been visited and offered pirated copies of Autodata software. Autodata are a supplier of technical information to the motor industry, which is used for full service, repair and diagnostic work. Using illegal copies of the software could cause a safety issue for customers because the information contained will be out of date and the user could also be committing an offence.

Businesses have also reported receiving offers of power tools from the backs of vans. A recent news report from Trading Standards officers in South Wales reported seizing a large quantity of counterfeit power tools, including chain saws, which were being offered to tradesmen in the area. They were found to have serious safety failings.

The advice being offered is to refuse offers of any goods from unexpected visitors. You do not know the origin of the products or whether they conform to relevant safety standards. The risk to you and your business is too high.

If the offer is too good to be true, it probably is.

If you are a South Gloucestershire business and have been offered these types of goods, or any others, from unexpected visitors please report this to South Gloucestershire Council Trading Standards on 01454 868001.

Consumers seeking advice must contact the Citizens Advice consumer helpline on 08454 04 05 06 Mon-Fri 9am-5pm.